Optimization Solutions

Terminal Operations / HONE

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P5 partnered with an industry leader in machine learning, predictive analytics, and artificial intelligence, SavantX, to create an optimization solution for terminal operations, HONE (Hyper Optimized Nodal Efficiency).   HONE is the platform that allows P5 & SavantX to deliver tailored optimization solutions, modeled to the unique requirements of your site, that will improve operational efficiency.

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Given that every operation has unique needs, SavantX has a proven process for creation of the right system for each customer.  The process starts with the creation of a digital twin of the terminal and is then followed by an analytical phase that determines where optimization is most needed & most beneficial to the terminal.  Following that, HONE is enhanced to meet those needs, creating a solution that is built for your operation.

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The P5 team, with its deep understanding of operations, can ensure that the right solution is developed for your facility.  With a proven track record of effecting change, P5 will work with the customer to create a plan for deployment that will meet the business goals for the project, while minimizing any impact to ongoing operations. 

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Learn More About HONE
 

Customer Service / ZenDesk

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P5 Solutions can revolutionize your Customer Service Program! P5 Solutions can provide a full solution for logistics operators to improve customer service operations - P5 has a proven offering of systems and services that can be tailored to your exact needs

• P5 recently modernized the customer service operation at one of the largest marine terminals in Los Angeles leading to improved customer service levels and increased profitability

• P5 can provide the services needed so that terminal operators can improve their customer service operations to make them more efficient and make their customers happier

• P5 can help in the improvement of processes & deployment of customer service automation software in order to revamp the operation ○ Management will be able to better measure and manage their operations

• Get out of email as your customer service request tracker - get into an automated solution that organizes it all for you and for your customer

• Never dispute service requests again, get into a transparent solution that both you and your customer can record and monitor all service requests